CPW's website showed the phone I wanted in stock in my local store when I went to buy it it wasn't. I was required to order it and pay up front. I was promised it would be in the store the next day and specifically told they would ring me. Eventually I returned to the store 3 days later and found it there. No phone call from them and I had attempted to call them three times. Rotten service but that should have been the end of it. Then I receive my phone bill, I have been charged £5.30 for ringing their automated store number given on the website, no one ever actually answered on the three occasions I rang, just left me hanging on what turned out to be premium rate service number, so that was £5.30 for a total of 8 minutes. Nice business, fleecing customers who are attempting to find information about items paid for and not received. This is a company heading for bankruptcy and their business model appears to be rip off as many customers as possible before it arrives. Don't deal with them!