40 min wait before phone was answered. My phone was promised for the 20th Nov, it's now the 27th Nov. Steve on extension 4500 ( he would not give me his surname) was rude and abrupt saying he acknowledged that I had made the order, but couldn't get in to the account and would pass me onto someone else. I was on hold for another 10 mins listening to that vile music, and then the phone was just cut off. I will now cancel the contract.
6 years ago
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