Ordered phone on Sat Sat 24th Nov . Apparently failed Vodaphone credit check. Like Others never before have failed. Ordered one on line on Sunday as advised .Waited for email. Contacted Customer support after waiting 2 hours on hold. Got told someone would ring me on Monday. Got call on Monday saying had been accepted then the operator could not operate the system and lost my order. Unbelievable. Operator then said she would have to re-send order but Ihad been accepted so it would be Fine . Guess what. It wasn't. Went back into shop on Tuesday and they contacted Customer support who said £37.00 deal not available but £36 was and she would ask Vodaphone to re-check It. Got e-mail on Wed saying thank you for cancelling your Order. WHAT. I certainly did not cancel, as the witness In the shop will affirm. Just fobbed of with lies and mis-information. As a previous customer many times disgusted. Never again.