I would not give any stars out of choice, but I have given 1 star so that I could write a review to warn against dealing with this company. They are only interested in clinching a deal. All the agents I spoke to from telephone sales were totally misleading and really did tell downright lies to make a sale. I also could not believe how unpleasant they were, trying eventually to bully me into buying. I do not know how they get away with it. The company must know about their employee’s unethical methods/sales tactics. Don’t they care about Carphone Warehouse’s reputation? It would appear that I am not unique in my experience. Their status as a company has been totally destroyed and with justification.