Very bad company, no Care for customers or services, and very shady untrained salesmen Was sold a phone with false information. Telling me I can return the phone if I don't want it and I have 14 days to decide. Came back the day after and was told this was not true and in fact I cannot. Gave verbal Contract to me which WA in fact completely false. Was told by the "manager" who turned out to not even be a manager there, was utterly rude and left me waiting for a total of 3 hours. Wasting my time due to there mistakes. Would not give me the full names of the person who served me or his own name, in fact gave me his nick name of "baz", which is highly unprofessional and seemed very suspicious. Very rude there and the staff seemed to be untrained. This was the Kingston branch next to JB SPORT. Never recommend anyone to use them.