0 stars.. ordered iPhone 11 for my daughters 16th birthday I paid and ordered a month in advance as apparently no stock , her birthday has been and still no phone , I’ve been fighting for a refund still not got one , they’re making me visit the store daily as each day they say “tomorrow”and have a different excuse . Massive complaint currently being. Written ,DO NOT USE CARPHONE WAREHOUSE BASILDON PIPPS HILL!! Biggest mess ever Abdul , jack and James all LIE And all fob you off They have Ruined my daughters birthday Yous had a month to sort this With payment paid in advance I will be telling everyone and every social media site!