Going in to the carphone warehouse in exmouth to ask if I could pay to upgrade early (I new I was about due) they told me it would cost over £500!! I asked to check again they said no. So I left.. Went in to the EE shop in exeter they were the most friendly and helpfully people. Told me it would cost £150 to upgrade early but they would buy my phone off me for £170.. £20 up I thought.. Great! Came home to cancel geek squad the lady on the phone told me it had ran out in November and had all been canceled.. hmmm I thought.. and checked my bank statement.. yes they still have been taken payments off me so when phoned them back told them my details they said they had "lost" all details and they can't believe the women go on my account last time he was so rude and dismissive will not be dealing with them again.