Absolute disgrace, now stuck with a faulty phone and still 8 month to run on contract. Had a complete fiasco trying to get the phone sent in for repair as the vertical lines on the screen did not appear in their checklist. Now they refuse to repair it, saying there is water damage, but it has not got wet. They just photographed the charging port as evidence (I'm not even convinced the photo is my phone), without even opening up the phone.
5 years ago
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