I ordered some ski gloves and ski mitts. Price was on great on sale. Shipping rate was acceptable. As price was in Canadian dollars, I assumed this online retailer was probably in Canada. After these items were shipped via DHL, I received a text notice for payment of duty, customs and tax - about 33% of the initial price. No where did it mention/warn me of this extra payment. I then did some extensive searching on their website to learn their are located in Spain. Also learned they guarantee best price but also, additional fees may apply for international shipments. This information should have been forthcoming. There wasn’t any saving. I wished I would have shopped local!
3 years ago
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