A truly terrible experience with this website. Ordered a product in good faith - when product arrived it was the incorrect product and had clearly been resold as included no labels. Followed the returns process set out to me on their website but product was then rejected by their warehouse. Customer service have offered no help or solution and were extremely blunt with responses. Will not be ordering from them again and am now down over £100 for nothing. Truly shocked how poorly the website have handled this.
11 months ago
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