I ordered 2 x pairs of sunglasses and they never arrived. The "tracking" showed that the parcel never made it to Australia and that I didn't receive it. They asked me to fill in an affidavit so the original postal service could investigate. I did. Oh turns out a digital signature wasn't good enough. They offered no support, made no effort to investigate the issue, and refused a refund. I had to contact my bank to try and obtain a refund, it's still pending. Avoid purchasing from this company at all costs. Terrible customer service and you don't get the products you paid hundreds of dollars for.
20 hours ago
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