horrific experience with the worst group of staff i ever came across. order is EC00913594. bought a pair of sunglasses that came scratched. called and emailed them on the day i received it to inform them. was asked to return which i did on the exact same day i got it. received an email a few days later informing me that they cannot accept the item as it was scratched. IT CAME SCRATCHED!!!!!!! its now almost a month and still no refund or assistance??? they cost almost 500 euros and you want me to accept them scratched ? horrible company
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