The service in Dior USA is one of the worst in the world Most of the stores are changing sales persons due to bad salaries Whenever you stick to a new salesperson it will be gone in only a few weeks They failed to ship a shirt ordered in the Soho store and they failed to refund me I was able to receive my refund using a dispute They failed to ship me a new order placed online I learned about this after sending an email They said that my size was not available after confirming my order They placed a second order with another size and I wonder if this new order will be shipped