I ordered a burger and fries from a place across town. Got an ETA of 40 minutes. Which stretched to an hour. Then to an hour and a half. With no evidence that the “assigned driver” was doing anything. So I started contacting customer service. Who said that the new ETA was 2 hours and that if it didn’t come by then, I could call back for a refund. By almost 2 hours, there was no evidence that the burger was even picked up. I contacted customer service and eventually got a refund. But we wasted two hours and still did not have dinner. Like, what kind of company is this?!?! They suck. Never using them again.