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Melanie
Order that was delivered was completely different than what we ordered and paid for. The receipt on the bag was correct but the items in the bag were wrong! The order we received cost less than the order we paid for. Contacted DoorDash on the app to request the difference be refunded and I was denied. I called DoorDash customer service and they said they would escalate the situation to their manager. I was advised to check my email in 24 hours with information on how to proceed with receiving the difference back. 5 days later and I still have not heard back from DoorDash. I will never order through DoorDash again and I have shared my negative experience with everyone I know! Now, I will share my negative experience with everyone I meet!
14 hours ago
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DoorDash has a 1.3 average rating from 23,928 reviews