I placed an order for an orchid, which was cancelled right at the time it should have been delivered by. I asked for a refund and was given it but then about an hour later I received a text that my order for a dozen roses was received. I did not place this order and immediately cancelled and tried customer service. They were more than happy to ensure the order was cancelled but refused to refund the money from the fraudulent order. I have not had any abnormal or concerning logins and therefore the only answer is this was initiated by DoorDash without my consent and then they refused to refund me. I would use them with caution and make sure you watch your account and bank activity.