I ordered food for Mother's Day and after already waiting 45 minutes I was told it would be another hour and a 1/2 before the food was ready. The order was canceled, the food was never made and we never received our food. Yet I'm still being charged $96.12 for food that we never got and that is unacceptable. I would never order from Kura or DoorDash again. This is dirty business and I don't know how this is ok for them to do. I missed time with my family trying to get this resolved and ended up having to go to the grocery store(spend more money) and cook dinner at 7pm on Mother's day so our evening was ruined.