We have had a lot of terrible experiences with DoorDash for the past year or so, but living out in the country, they are the only delivery service. After last night, though, we will never use Doordash again. I placed a $70 order at one restaurant only for the order to be voided after it was picked up, which tells me that their dasher got my family's dinner for free and now I have to wait a week for a refund! Then I placed an order with another restaurant (both ordered through the restaurant apps, not through doordash because of the INSANE delivery fees, but doordash delivers the orders) and waited 20 minutes for a dasher to accept it before I called customer service to have my order switched to pick up. She told me they couldn't do that, but that they could cancel my order if I wanted, but I "would not be eligible for a refund". Not eligible for a refund for food i never received?! Rob someone else, because this momma is too broke for something ridiculous like that. I hung up and went to pick up my own order, and when asked dasher finally accepted it, I was already in line. I told him to park and complete the order once I got it to let him keep the tip. Customer service lady tried to call me back while I was in line and i hung up on her because I didn't want my order canceled. I went home to my family with cold food after 10pm when my first order was placed at 7pm. I will NEVER order delivery again until Uber Eats finally makes it out here.