Bought a mattress from dreams. After 3 months felt that the indentations in it must be due to a fault so reported it to dreams. They sent out their homeserve inspector, which took another month. They agreed that the mattress was faulty and needing replacing with a dip of 4 cm. I had no contact from Dreams following this and had chase this up myself. Dreams are however disputing that a new mattress is required and feel that rotating it will magically improve this. Far from happy needless to say an ongoing complaint I do not recommend buying anything from this company