Our matress colapsed. Had it inspected. It's a faulty matress. Dreams offered us a new matress after some deliberation. Should have been delivered today. Just had an e mail saying as i could not meet the delivery slot , ring and book anorher slot. I was at home all day no one turned up. Now unable to get hold of any one to talk to. This is the last time i or anyone i know will use dreams. Avoid like the plague.