Hugely disappointed with Dreams - Very poor quality and service. Bought what I had trusted would be a good quality mattress and mattress quality insurance from dreams. It’s 18 months old and it honestly feels like rolling up and down hill when turning over. for Me it’s annoying, for my wife who has a disability it’s far more than that. Someone came out to assess it but apparently the sag is less than 4cm so they won’t do anything. The sag is more than that after lying on it for a few mins. Hugely disappointed with the quality of the product Dreams sold to us and even more disappointed with the lack of after sales service.