Don't buy anything from this Company, we were sent a seconds mattress which was stained and had buttons missing, we followed all instructions and were told they would replace but once they arrived, they refused to take it due to the marks and missing buttons. Which had already been like that and I'd already explained this, then I contacted the ombudsman who said they should be replacing it without delivery fees due to it being an online order and under the 2015 consumer act, the delivery charge is on them for replacement of faulty goods, when they did finally replace the mattress 23 were still charged delivery and sent the wrong mattress Completely, they sent extra firm and not firm. It's a complete waste of time trying to resolve any issues with this company. Definitely will not use them again! So another £400 down the drain. We've had budget mattresses that have been better than the mid range quality mattresses from this company. From now on I'll be shopping local and paying more so that I can return the mattress without being lied to and fobbed off by these cowboy outfits who even admitted they send seconds out to other customers. Complete disgrace when you are supposed to be buying a new mattress. Especially for sick and disabled customers. I suggest people read all the reviews on all of the review sites as paying thousands doesn't guarantee a decent mattress either. They should change their company name to nightmares because you won't be getting any sleep on these blocks of concrete!