Bought two beds and two mattresses from Dreams just under three years ago, now the springs are coming through one of the mattresses. Contacted Customer Services to be told to have an independent review, which would cost me £50, then if it was due to faulty workmanship they would replace the mattress but would deduct £150 for usage. What a waste of space. In my opinion, poor product and even worse customer service. Wouldn't use or recommend Dreams again.
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