SHOCKING!!!!!!
Bought bed - upholstery grey - delivery came in - opened boxes - wrong bed - leather. Sales man made a wrong order .
Delivery people
Meant to
Come back and take wrong bed away(3-4pm) now
It’s 6:20 pm and he says is an hours away. Peterborough shop service is 0 or less . Customer service doesn’t exist when you need their support . Aaron salesman not
Only ordered wrong bed but also is giving wrong information!!! When asked him when will I get my money back
To account t he said Wednesday which is in 4 days if I cancel today . Guess what ? If you want to
Cancel
Call customer service . Called the customer service
To be told they don’t do cancellation on Saturday and that payment would come within 7-10 working days and also to call back
On Monday to cancel the order. Spent all day waiting g for delivery people to come back for
Wrong bed - had to contact dreams beds on Twitter and actually the person there was more helpful the the actual Peterborough Dreams store . It’s SHOCKING. Lack of information. Please DO
NOT BUY IN DREms . You will be dreaming about awful service