Hannah Ward
AVOID THIS JOKE OF A COMPANY Never have I received such a poor service. We ordered a bed and mattress for our moving day 13th June. Only to find out WITHOUT THEM NOTIFYING US that this had been put back to 19th June! Hours on the phone and "nothing they can do". Found out that our mattress had been taken off the order so that they could give it to someone else and then readded. Hence the later date. UNACCEPTABLE. Has now turned up today (19th June) and a piece is BROKEN. Best they can do is get a part shipped to us is a few days!! So brand new house and over a WEEK with no bed. DO NOT RECOMMEND THIS COMPANY AT ALL. Their handling of these issues has been appalling and it seems NO One has the capability to put anything right. We'll have to see if the new part turns up now won't we. 2k bed and mattress and where am I sleeping?? On a £100 IKEA mattress. Absolute JOKE of a company. AVOID AVOID AVOID.
4 years ago
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Dreams has a 1.7 average rating from 319 reviews

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