Just like another review left here I bought a small sofa bed for guests. We were very concerned about our dog leg staircase and whether the bed would go up and were given numerous assurances by the salesman about how this could be done. He never mentioned that if delivery was not possible we would be charged. In the event the delivery team could not get the bed up the stairs, scuffed the hallway paint and I have to pay £100 for this!! I would say to anyone using Dreams to do so at your peril and do not believe what you are told by the 'experts'.