My BAD Dreams experience follows. I bought expensive double bed and tempur mattress. Matress smelt terribly for months before I was able to sleep on it. Finally when I started to use the bed I realized it was well too short of 190cm (I am 184cm tall and I can barely fit). Dreams sent technitian who took biased measures and concluded the the mattress is "bang on" within tolerance, and I had to raised a complaint with The Furniture Ombudsman. I have also paid to have the bed assembled, but the crew only fitted two screws out of four to secure the bedhead; I complaint with Dreams customer service, but to no avail.