I have ordered a bed frame and mattress online and the money was taken out of my account the next day. After 10 days I called to ask for an update on delivery as I'd heard nothing only to be told that the bed I ordered was out of stock and it would not be available until the end of Feb. I suggested that it would have been common courtesy to inform me of this development and that this was very poor customer service - they were quick enough to take my money.. I only hope the bed and mattress are of a good quality to make up for poor communication e
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