After arranging delivery of a 800+ mattress we were met with inept delivery men who were rude and vile in the house and could not fit the mattress into the room , after we were told that dreams would be in touch about what to do next we heard nothing till 3 days later , I proceeded to store and demanded a refund which we got but the complaint was not taken seriously and we were left dejected and still without a new mattress altogether a terrible customer service and company avoid at all cost