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Carole Tucker
After almost 5 months, I still haven't received my £1,600 security deposit back. 5 MONTHS I hired a car from Easirent Heathrow for 3 months on 6th April 2020. I returned the car on 29th June and I am still waiting for my £1,600 deposit to be returned. They rarely answer their telephone and they never answer emails, comments on Facebook or on their online Chat. I finally got hold of a customer service agent 6 weeks and was told I was at the top of the list and would receive my refund within days. I'm still waiting. When I dropped the car off in Edinburgh I was told by Easirent's employee that the company was going bankrupt. As I they haven't had the decency to repay me the £1,600 they owe me or answer my emails etc, I can only assume this is true. They appear to have stolen my money.
4 years ago
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Easirent has a 1.3 average rating from 1,125 reviews