I couldn’t rent from Hertz, National, Alamo or any other more reputable brand of car rental company as all cars were rented. I called Easirent and told them my plane had been delayed and I wouldn’t arrive before they closed at 10:00 PM at Palm Beach International Airport and would get the car the next day. I showed up at 11:00 the following day and was told they had no cars and couldn’t find notes on my call the prior day. A second person working there looked at my reservation and found the note. They then found a car for me that had a huge dent in the trunk and scratches on side of car which they noted. I have never rented a car in this condition.
After 8 days I was driving around with my wife shopping and the car electrical system completely shut down at a light at a busy intersection.
I called Easirent and they said I needed to call Chevy service to get the car towed. I couldn’t get through to a human at Chevy and called another towing firm instead. I had the car towed to Easirent and left it it there. I have called several times to speak to a manager and never get a call back. I will never rent from them again and am disputing the charge and asking for reimbursement of the tow. Terrible customer service and renting defective and unsafe cars. I should sue them.
5 months ago
Easirent has a
1.3
average rating
from
1,125
reviews