"cheating, forced sales, ignorant .. cannot find equivalent expression for their service\r\n\r\nthrough reantalcars.com , hired 1day car from easirent for \u00a316++ , from Manchester airport (return same place) -31-05-18\r\n\r\nat the sale counter, easirent sale person asked to provide details(as usual as at other renters) and asked me any additional cover I want - simply said no I don\u2019t need it.\r\n\r\nThen sale person clicked all pages to end acknowledge page on electronic sign pad - saying for fuel need to enter pin on card machine now . while doing card machine and asking if this payment for fuel deposit and will it get back if return same fuel level as collection, the sale person didn\u2019t answer (but pin was entered already) - and sale person went inside saying he will get key for me\r\n\r\nAs I didn\u2019t know what is I paid for I questioned same to another sale person she said there is two options of fuel : deposit(\u00a395) or full tank(at local garage price) and she checked for me that I paid more than \u00a396.16 and paid for full tank\r\n\r\nIt juz 1day hire for return :Manchester airport and Liverpool,juz to drop all my things at a safe place. So requested cancel the payment of \u00a396.16 and to change to deposit(\u00a395)option to get deposit bk if return same level fuel.\r\n\r\nSale person picked a call briefly and saying it\u2019s now sorted and I can go for collection - as I feel strange , I asked receipt of what I paid nowand the paperwork for T&C , but sale person said I will not get issued any reciepts(inc T&C) for what I just paid but jus a yellow copy where it marked fuel level in it- as I can go and see their rental agreement on their website.\r\n\r\nI felt not right even I saw it\u2019s written on their website says 95 or full tank - I won\u2019t get any receipt or any paper for what I paid now - as I paid \u00a396.16 (just once on card machine) not deposit(\u00a395) - so I went back in from collection place to sale counter to write something on my yellow copy before I left- the first sale person acting too busy to deal with me and another sale team came to say that easirent will not write any thing on it or provide any receipt assuring only it\u2019s fuel deposit will get back if return same level fuel as collection.\r\n\r\nBut 4 days later my bank was debited twice by easirent:\r\n96.16\r\n\u00a395\r\n\r\nwhen I called and email easirent they asked me to go on their website to open a Dispute where the provided link has no option to open a case.\r\n\r\nSo I wrote to Rentalcars.com- what they replied me was \r\n1) \u00a395 I got debited without Consent was for fuel deposit - which will be asked to refund back\r\n2) \u00a396.16 which I paid on card machine without issuing me a receipt or proof of what I paid at sale counter was -\r\nPre Paid Tank of Fuel \u00a334.30\r\nSuper Peice of Mind Cover \u00a343.00\r\nPersonal Accident Insurance \u00a312.00\r\nTax on the above \u00a36.68\r\nTotal \u00a396.16\ufeff\r\n\r\nand \u00a334.30 will be asked to refund me -\r\nwhere I asked all of \u00a396.16 to cancel at the sale counter- and easirent said it was cancelled and easirent didn\u2019t provide any\r\n1) payment recipes\r\n2) cancellation receipt \r\n3) proof of what service is sold -\r\neven requesting\r\n\r\neven today 09-06-18 , the \u00a396.16 was debited full from me - even they have their car with full tank of fuel returned within 24 hrs.\r\n\r\nIt\u2019s such a bad experience, not just one sale person fault but it\u2019s like setting up and cheating in group.\r\n\r\nI suspect rentalcars.com is part of that mafia like rental ppl xx"
"cheating, forced sales, ignorant .. cannot find equivalent expression for their service\r\n\r\nthrough reantalcars.com , hired 1day car from easirent for \u00a316++ , from Manchester airport (return same place) -31-05-18\r\n\r\nat the sale counter, easirent sale person asked to provide details(as usual as at other renters) and asked me any additional cover I want - simply said no I don\u2019t need it.\r\n\r\nThen sale person clicked all pages to end acknowledge page on electronic sign pad - saying for fuel need to enter pin on card machine now . while doing card machine and asking if this payment for fuel deposit and will it get back if return same fuel level as collection, the sale person didn\u2019t answer (but pin was entered already) - and sale person went inside saying he will get key for me\r\n\r\nAs I didn\u2019t know what is I paid for I questioned same to another sale person she said there is two options of fuel : deposit(\u00a395) or full tank(at local garage price) and she checked for me that I paid more than \u00a396.16 and paid for full tank\r\n\r\nIt juz 1day hire for return :Manchester airport and Liverpool,juz to drop all my things at a safe place. So requested cancel the payment of \u00a396.16 and to change to deposit(\u00a395)option to get deposit bk if return same level fuel.\r\n\r\nSale person picked a call briefly and saying it\u2019s now sorted and I can go for collection - as I feel strange , I asked receipt of what I paid nowand the paperwork for T&C , but sale person said I will not get issued any reciepts(inc T&C) for what I just paid but jus a yellow copy where it marked fuel level in it- as I can go and see their rental agreement on their website.\r\n\r\nI felt not right even I saw it\u2019s written on their website says 95 or full tank - I won\u2019t get any receipt or any paper for what I paid now - as I paid \u00a396.16 (just once on card machine) not deposit(\u00a395) - so I went back in from collection place to sale counter to write something on my yellow copy before I left- the first sale person acting too busy to deal with me and another sale team came to say that easirent will not write any thing on it or provide any receipt assuring only it\u2019s fuel deposit will get back if return same level fuel as collection.\r\n\r\nBut 4 days later my bank was debited twice by easirent:\r\n96.16\r\n\u00a395\r\n\r\nwhen I called and email easirent they asked me to go on their website to open a Dispute where the provided link has no option to open a case.\r\n\r\nSo I wrote to Rentalcars.com- what they replied me was \r\n1) \u00a395 I got debited without Consent was for fuel deposit - which will be asked to refund back\r\n2) \u00a396.16 which I paid on card machine without issuing me a receipt or proof of what I paid at sale counter was -\r\nPre Paid Tank of Fuel \u00a334.30\r\nSuper Peice of Mind Cover \u00a343.00\r\nPersonal Accident Insurance \u00a312.00\r\nTax on the above \u00a36.68\r\nTotal \u00a396.16\ufeff\r\n\r\nand \u00a334.30 will be asked to refund me -\r\nwhere I asked all of \u00a396.16 to cancel at the sale counter- and easirent said it was cancelled and easirent didn\u2019t provide any\r\n1) payment recipes\r\n2) cancellation receipt \r\n3) proof of what service is sold -\r\neven requesting\r\n\r\neven today 09-06-18 , the \u00a396.16 was debited full from me - even they have their car with full tank of fuel returned within 24 hrs.\r\n\r\nIt\u2019s such a bad experience, not just one sale person fault but it\u2019s like setting up and cheating in group.\r\n\r\nI suspect rentalcars.com is part of that mafia like rental ppl xx"
"cheating, forced sales, ignorant .. cannot find equivalent expression for their service\r\n\r\nthrough reantalcars.com , hired 1day car from easirent for \u00a316++ , from Manchester airport (return same place) -31-05-18\r\n\r\nat the sale counter, easirent sale person asked to provide details(as usual as at other renters) and asked me any additional cover I want - simply said no I don\u2019t need it.\r\n\r\nThen sale person clicked all pages to end acknowledge page on electronic sign pad - saying for fuel need to enter pin on card machine now . while doing card machine and asking if this payment for fuel deposit and will it get back if return same fuel level as collection, the sale person didn\u2019t answer (but pin was entered already) - and sale person went inside saying he will get key for me\r\n\r\nAs I didn\u2019t know what is I paid for I questioned same to another sale person she said there is two options of fuel : deposit(\u00a395) or full tank(at local garage price) and she checked for me that I paid more than \u00a396.16 and paid for full tank\r\n\r\nIt juz 1day hire for return :Manchester airport and Liverpool,juz to drop all my things at a safe place. So requested cancel the payment of \u00a396.16 and to change to deposit(\u00a395)option to get deposit bk if return same level fuel.\r\n\r\nSale person picked a call briefly and saying it\u2019s now sorted and I can go for collection - as I feel strange , I asked receipt of what I paid nowand the paperwork for T&C , but sale person said I will not get issued any reciepts(inc T&C) for what I just paid but jus a yellow copy where it marked fuel level in it- as I can go and see their rental agreement on their website.\r\n\r\nI felt not right even I saw it\u2019s written on their website says 95 or full tank - I won\u2019t get any receipt or any paper for what I paid now - as I paid \u00a396.16 (just once on card machine) not deposit(\u00a395) - so I went back in from collection place to sale counter to write something on my yellow copy before I left- the first sale person acting too busy to deal with me and another sale team came to say that easirent will not write any thing on it or provide any receipt assuring only it\u2019s fuel deposit will get back if return same level fuel as collection.\r\n\r\nBut 4 days later my bank was debited twice by easirent:\r\n96.16\r\n\u00a395\r\n\r\nwhen I called and email easirent they asked me to go on their website to open a Dispute where the provided link has no option to open a case.\r\n\r\nSo I wrote to Rentalcars.com- what they replied me was \r\n1) \u00a395 I got debited without Consent was for fuel deposit - which will be asked to refund back\r\n2) \u00a396.16 which I paid on card machine without issuing me a receipt or proof of what I paid at sale counter was -\r\nPre Paid Tank of Fuel \u00a334.30\r\nSuper Peice of Mind Cover \u00a343.00\r\nPersonal Accident Insurance \u00a312.00\r\nTax on the above \u00a36.68\r\nTotal \u00a396.16\ufeff\r\n\r\nand \u00a334.30 will be asked to refund me -\r\nwhere I asked all of \u00a396.16 to cancel at the sale counter- and easirent said it was cancelled and easirent didn\u2019t provide any\r\n1) payment recipes\r\n2) cancellation receipt \r\n3) proof of what service is sold -\r\neven requesting\r\n\r\neven today 09-06-18 , the \u00a396.16 was debited full from me - even they have their car with full tank of fuel returned within 24 hrs.\r\n\r\nIt\u2019s such a bad experience, not just one sale person fault but it\u2019s like setting up and cheating in group.\r\n\r\nI suspect rentalcars.com is part of that mafia like rental ppl xx"
"Never ever rent a car with EASIRENT DUBLIN!\r\n\r\nThere is only one guy that works there (possibly the franchise holder). Blonde shoulder height hair, rascal's behaviour.\r\n\r\nIn the past six month we rented a couple of times with this company, including one time in Manchester (which we only had to wait 40min for the shuttle).\r\nThe only two reasons we kept doing it was because they had the cheapest price and were the closest to our house.\r\n\r\nBUT, WE HAD PROBLEMS IN EVERY SINGLE BOOKING!\r\n\r\nFor the first time, he made us wait over an hour to show up to work (we booked for 8am) and it took more than an hour until we could take out the car. In the end, we lost half of our trip day.\r\n\r\nThe gas tank was never full on pick up, but he always checked for a full tank on returning.\r\n\r\nAll of his cars are filthy! A quick water on the outside, but an array of dirty surprises on the inside. From left overs of food, empty bottles and other containers, used tickets of all sorts and leaflets, a pacifier, a golden playing card to just basic dirt from other customers' use.\r\n\r\nThe cars are full of scratches, dents and broken pieces. There is never water on the windshield wiper tank and the tires are always unbalanced (extra delays).\r\n\r\nOne time, we made three bookings in a course of a week. One of them through a third party website, using Live Chat. We got a really good price and decided to add a second driver.\r\nWhen we went to collect the car, he insisted that there was no extra driver in the reservation.\r\nI was left in doubt if I had added it for another trip and decided to worry about it after the trip. We left without the extra driver.\r\n\r\nAt one of the occasions (before the last one), he made a point of advising only that we would need new proofs of address, as the first two we gave were about to expire (this first two were also another drama).\r\n\r\nFinally, the last time.\r\nHe charged us another 50% of the rent to cross Ireland \/ Northern Ireland border while on route. Also, suddenly he decided that I could not rent and drive a car in Ireland, since I live here for 8 years and my driver\u2019s licence is foreign (which is the case for all of the 8 years I've been renting cars in Ireland and all of the times I rented with easirent). So, he decided we needed an extra driver (because the credit card for the deposit is in my name), that costed nearly the same price of the initial booking! By now, the booking was 150% above the initial price.\r\n\r\nI then told him about the easirent mistake with the other booking, were the extra driver was missing, and asked if I could use it now. He said no and told me to seek refund with the website we rented from (not easirent main office or his).\r\n\r\nThe best part is yet to come.\r\n\r\nMy husband went to return the car alone, as I was sick after the trip.\r\nThe one and only accused us of ripping the tire and wanted to charge another 300 euros to fix (I saw other reviews about the same scam). My husband was absolutely certain that he did not ripped the tire, but told him that he would fix it. He went to a mechanic, who said that the rip would not pop the tire and kindly glued the torn piece, FOR FREE!\r\n\r\nWhen my husband arrived home and told me, I checked the pictures (we always take tons of pictures before signing out the car, to prove all that I said above) and the torn on the tire was already there!! \r\n\r\nWe did not come back there to discuss this last incident and we don't intend to ever rent a car in this place again.\r\n\r\nI strongly recommend that EASIRENT main office revoke the license of this branch.\r\nThis person must be banned from the trade, to prevent him from continuing to profit from dishonesty and incompetence!\r\n\r\nAs for you that is thinking about booking a car with this company, SIMPLY DON'T!\r\nYou don't need to be caught on another profitable trap from Dick Dastardly.\r\n"
"Never ever rent a car with EASIRENT DUBLIN!\r\n\r\nThere is only one guy that works there (possibly the franchise holder). Blonde shoulder height hair, rascal's behaviour.\r\n\r\nIn the past six month we rented a couple of times with this company, including one time in Manchester (which we only had to wait 40min for the shuttle).\r\nThe only two reasons we kept doing it was because they had the cheapest price and were the closest to our house.\r\n\r\nBUT, WE HAD PROBLEMS IN EVERY SINGLE BOOKING!\r\n\r\nFor the first time, he made us wait over an hour to show up to work (we booked for 8am) and it took more than an hour until we could take out the car. In the end, we lost half of our trip day.\r\n\r\nThe gas tank was never full on pick up, but he always checked for a full tank on returning.\r\n\r\nAll of his cars are filthy! A quick water on the outside, but an array of dirty surprises on the inside. From left overs of food, empty bottles and other containers, used tickets of all sorts and leaflets, a pacifier, a golden playing card to just basic dirt from other customers' use.\r\n\r\nThe cars are full of scratches, dents and broken pieces. There is never water on the windshield wiper tank and the tires are always unbalanced (extra delays).\r\n\r\nOne time, we made three bookings in a course of a week. One of them through a third party website, using Live Chat. We got a really good price and decided to add a second driver.\r\nWhen we went to collect the car, he insisted that there was no extra driver in the reservation.\r\nI was left in doubt if I had added it for another trip and decided to worry about it after the trip. We left without the extra driver.\r\n\r\nAt one of the occasions (before the last one), he made a point of advising only that we would need new proofs of address, as the first two we gave were about to expire (this first two were also another drama).\r\n\r\nFinally, the last time.\r\nHe charged us another 50% of the rent to cross Ireland \/ Northern Ireland border while on route. Also, suddenly he decided that I could not rent and drive a car in Ireland, since I live here for 8 years and my driver\u2019s licence is foreign (which is the case for all of the 8 years I've been renting cars in Ireland and all of the times I rented with easirent). So, he decided we needed an extra driver (because the credit card for the deposit is in my name), that costed nearly the same price of the initial booking! By now, the booking was 150% above the initial price.\r\n\r\nI then told him about the easirent mistake with the other booking, were the extra driver was missing, and asked if I could use it now. He said no and told me to seek refund with the website we rented from (not easirent main office or his).\r\n\r\nThe best part is yet to come.\r\n\r\nMy husband went to return the car alone, as I was sick after the trip.\r\nThe one and only accused us of ripping the tire and wanted to charge another 300 euros to fix (I saw other reviews about the same scam). My husband was absolutely certain that he did not ripped the tire, but told him that he would fix it. He went to a mechanic, who said that the rip would not pop the tire and kindly glued the torn piece, FOR FREE!\r\n\r\nWhen my husband arrived home and told me, I checked the pictures (we always take tons of pictures before signing out the car, to prove all that I said above) and the torn on the tire was already there!! \r\n\r\nWe did not come back there to discuss this last incident and we don't intend to ever rent a car in this place again.\r\n\r\nI strongly recommend that EASIRENT main office revoke the license of this branch.\r\nThis person must be banned from the trade, to prevent him from continuing to profit from dishonesty and incompetence!\r\n\r\nAs for you that is thinking about booking a car with this company, SIMPLY DON'T!\r\nYou don't need to be caught on another profitable trap from Dick Dastardly.\r\n"
