I thought before I took out the hire I’d read reviews and all seemed good cheap deal and booked online, took £1500 deposit which was told is refunded on return of the vehicle, when I returned it the guy went out to check it and the office guy said I’ll process the return he came in and said the tyres punched? I’d just drove it 30 miles down the motorway the car also has tyre pressure monitor which was not on after arguing he said £225 for the tyre or they will take it out of my deposit I should of gone out to check it with him but got blind sided. I put it down to experience, however I’ve checked my credit card statement and as a lot on here have said my £1500 has not been returned, tried calling and left messages haven’t got through. I’ve only just realised this so I’ll be going into the office to sort it out. I chose them because they were the cheap but seems they are for a reason save yourself the worry and pay the extra