Anonymous
Listen reviews are very helpful and I want to deter this company from making another dollar because they are a total rip off as I am writing I'm hurt that I didn't read the reviews before and I am more hurt that corona still hasn't taught us a lesson that we need everyone. Treat customers right that's why God took us away earlier in the pandemic. Dont forget all the businesses were closed down. Now I want to tell you of my horrible experience my husband rented a car and upon returning to the hotel we noticed a dent on the Passengers side it was too late so the next day I called the company a lady at a different location answered I proceeded to ask her how can I see an outline of the car just as we had rented it as in damage etc she said are you talking about the dent on the passengers side I was flabbergasted and happy at the same time because I tried to beat around the Bush to elicit that information from her without saying anything because i did not want them to blame us, so excited i asked 6 times maybe more to make sure i even asked if itwas a scratch and she said no . She also added that we had signed for the damage so we were relief. So upon returning the car my husband and his big mouth told them how we were stressed out about a damage we didnt cause and the representative aborted his Inspection on the driver side and scurried over to the dent on the passengers side and told us to our dismay that the dent wasnt there before. The manager came out and confirmed we were at fault. So we asked what was the DAMAGE he showed us a finger nail scratch next to the dent lol fc$$n scammers mighty God can ppl be so wicked so I asked him why didnt u account for the other much larger scratches on the front of the car seeing this one is so significant.I told him what the lady had said and he refused to call her and call her a "nobody" what an integrity the scumbag even called his buddy to confirm she was a "nobody" Anyways they havent reported it to the insurance and we are still waiting. we also contacted the lady who told us to send pictures as she would get to the bottom of it she was so scared I told her the truth cannot get her fired and God will promote her who the hell is man anyways she then confirmed that she did tell me it was a dent the way she was behaving I believe her superiors scared her when she put me on hold and kept asking what did they tell me. I advise you please do not rent from them read all the reviews on the internet cheap will cost you because when u go there they will give you triple the price u see on priceline or other agencies.
3 years ago
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Easirent has a 1.3 average rating from 1,031 reviews

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