Anonymous
DO NOT RENT FROM THIS COMPANY!!! Booked a reservation for a car with this company. Our flight was delayed 3 times. We finally made it to our destination and got on the van to go get the car. We arrive, the guy at counter asking us where we were from, how was the weather. How was our flight. Told us the computer was slow and then says your reservation was cancelled. You did not get here on time. He says you did not reach out to us so it got cancelled!! I said your kidding me I had verified the booking and it was fine. He got up said I am going to talk to my manager see if I can reinstate it. He ran out the front door ran in the parking lot and was yelling to get the van that brought us there to come back. He left us outside the front door and we had to go back to the airport and rent from another company . He never talked to a manager and had no plans on talking to one. We were there for maybe 10 minutes, if that! The driver told us that they could have have 70 cars and 80 people need them!! So we cancel the reservation! No email or call to say it was cancelled. I went through Rentalcars.com. We called them on the way back to the airport. They wanted us to go back to the counter of the rental car agency so they could talk to him!! Lesson learned…so learn from this review!! Stay away!! Do not rent from Easirent or book through Rentalcars.com. I give a zero review!!
6 months ago
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Easirent has a 1.23 average rating from 948 reviews

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