TM From RI
(Rented May 20-22, 2022) This was our first - and LAST - time renting a car with Easirent. We rented a car from the Jacksonville FL airport location, and experienced the WORST customer service and car rental in 30+ years of travel. The hair-pin ride shuttle from JAX brought us to a tiny office staffed with 2 extremely rude, pissed-off employees whose only concern is to try and upsell EVERY customer an additional liability insurance plan that’s stated in the fine print of the purchase agreement.  We were told we could not decline their supplemental liability coverage and use our credit card's insurance coverage UNLESS we provided proof of our current auto policy, which thankfully I had, but this has NEVER been a requirement with ANY major car rental company we've used and is a deceitful way to extort extra fees to purchase unnecessary insurance coverage.  The 2 staff members were TOTALLY RUDE and their "efficient method" of assigning cars was searching through a ridiculous little basket of keys! It was appalling and ludicrous.  The SUV we rented was NOT cleaned or the “sanitized vehicle” the website promised. It was FILTHY INSIDE and STUNK horribly of CIGARETTE SMOKE which inflamed my husband's asthma . We had to use our OWN disinfectant wipes to clean the steering wheel, controls, doors etc and the wipes were FILTHY!!  Additionally, the exterior was full of dents & chips (which we documented w/pictures). This was only a 2.5 day rental, so we stuck it out, but had it been longer, we would've returned the car IMMEDIATELY and rented elsewhere.  The entire experience was AWFUL and I will post this review on EVERY SITE i can to expose what a HORRIBLE, MONEY-GRUBBING company Easirent is and  will tell as many people and websites as possible to NEVER rent from this disgusting, obnoxious company.  This is an APPALLING, LOW-QUALITY car rental company that NO amount of discount is worth. 
2 years ago
Read Easirent Reviews
Easirent has a 1.3 average rating from 1,049 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial