I recently booked and prepaid for a car reservation in Las Vegas. Within 30 minutes of making the booking I learned that it was not going to be possible to make this trip. I immediately cancelled this reservation through their website. Little did I know that they would not refund the $107.81 that I had paid them via an American Express card. Would a reputable company not accept a quick cancelation and refund everything paid? I'm sure a "reputable" company would. Since this whole experience happened, I now see many many reviews of horror stories of dealing and renting form this rip off rental service. Do yourself a favor and pass these great rates by and rent from a company that will treat their customers with good practices and not scam type ripoffs