Hey I had a good time with this company. I specifically worked with the representative, Tracy, out of the EasiRent DFW office. Tracy was professional and straightforward. I felt that she (and the company) were honest. I didn't feel that I was slapped with hidden fees of any sort. One thing I think that Easirent could improve upon is the shuttle pick up at the DFW Airport. I was standing by the area where I thought the shuttle was supposed to pick me up because the sign indicated that it was where I needed to wait. But the shuttle came in another parking lot. This needs to be improved upon.