In one word TERRIBLE!! The staff was confrontational because we parked in front of the building. Argumentative! We deliberately waited for someone other than this person and it was a 30 minute wait. There are so many hidden fees. The $10 Insurance on the website only covers their vehicle. You have to pay almost $30 more per day for Full coverage. The tall tag is approximately $75. If you don't use the toll, you DON'T get a refund.WARNING!!! If you use the toll without the toll tag there is a $25 per day administrative fee!!! PLUS toll fees, Plus taxes. I'm sure this was in the small print somewhere but she conveniently forgot to mention that. So I got a bill just for toes of more than $225 for 4 DAYs!!! Highway robbery literally.... Never again