SCAMMERS! Orlando rental office is terrible. When I arrived to pick up car, they wanted $300 to take their insurance. Told they I had my own and they wanted me to show the card. Said I don’t carry it with me and they demanded the declaration page of my policy. Thank goodness my ins company was open and I had to wait for them to email the Dec page to me. When they asked for my return flight info, they wanted to see proof of the flight not just my word. Told me I had to take their EzPass. I said I had my own transponder with me which worked in Florida. She, customer service person is Ibis, said it wouldn’t work and I had to buy theirs because it was registered in the state. I said I would use cash lines and she said no. I would be fined for not using Ezpass from them. She stayed there were no cash lanes on the highway anymore. It cost $140 for the week. I felt she, Ibis, would not release the car to me if I didn’t purchase it. Well, she lied! There are cash lanes and it would have cost me approx $8.50 for the week! Do they get a kick back for selling extras? Office is dirty. I went to sit in a chair and it was broken. I almost fell on the floor. I called out “you’re lucky I didn’t fall”. The 3 employees behind the desk turned their backs and spoke another language. An inquiry like “Are you alright?” would have been the courteous response. The employees are not professional nor helpful. DO NOT book Easirent!