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Paul A
I only gave 1 star ⭐️ so I am able to write this review but the company doesn’t deserve my star ⭐️ at all. On my visit 10/12/24 I had a terrible experience with this company Easirent. First, it took so long for the shuttle to arrive and then drive us to the site. Secondly, walked into the office and the staff are talking over and against each with loud voices while attending to customers so unprofessional and disrespectful. Customers were not attended to promptly causing longer wait for us again after long wait at the airport for the shuttle. I realized immediately that we were at the wrong place and things were not going to go smoothly just by seeing how other customers were being treated. Now is my time, the staff told me to hold because she was taking care of her son who she brought to work since she’s couldn’t find or afford a child care. No problem because I understand our children comes first but then I asked myself why are they acting unprofessional and not polite towards customers while this child is there? To say the least, they were going to over charge us more than what was reserved. They tried hard to add insurance but we called our insurance agent, so no luck for them. Wanted to change our $200 deposit to $500 because I was using a different cc from the one I used to reserve it, decided to want charge me for the days price because the reserved price wasn’t guaranteed. I this point I had enough so I asked for a manager and the same rep Christine attending to me turned around and said hello meet the manager but said another name. I told her she was really messed up in her head and that she needed help to fix her mind. Now I was pretty done with them. I canceled and told them all F..K U and walked out of the smelly office. Lucky for us, we ended spending less than we would have spent at the normal price and even spent way more if we had allowed them to over charge us as they intended. We realized, we didn’t even need a car because we were near to every place from our resort, shuttle was available throughout the day into the night and only had to use cab 4 times from & back to the airport is 2 and from & back resort visiting a very nice fun show & club. The total cost was under a $100 with lots of peace of mind. I will never cross paths with this company again ever and I will never recommend them to anyone. Warning ⛔️ stay away from EASIRENT…
1 month ago
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Easirent has a 1.3 average rating from 1,092 reviews

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