The sales rep that I dealt with at Edinburgh airport was decent and nice enough, however I chose this renting option as it was slightly cheaper than any others when flying home for Christmas from Sydney (usually do not go for the cheaper option on anything and WILL NOT again!). On arrival, the money for the car had already been deposited from my Australian account, and if it wasn't I would have went to Europcar or another supplier on the same day. As I have great credit I DO NOT have/own any credit cards and this is a major downfall of using Easirent as if you do not own a credit card you MUST TAKE INSURANCE OPTION upon arrival and these are £139 or £169 + £30 to be able to hand car back with empty tank (which they gave me 1/4 tank which is worth less than £15). By taking an option that was less than $100 AUD less than the major competitors, it cost me upon arrival an extra £169 before I even left the airport, so almost doubled the overall price of the rental when converting back into AUD!!! I asked if I could use my partners credit card, and was told that it had to be in the name I booked the car through which I also found ridiculous as the rep went out of his way to add revenue onto my booking, obviously for personal target purposes! ***THIS INFORMATION IS FOUND ON THE 3RD PAGE OF SMALL PRINT T&Cs IN THE CONTRACT BUT IS NOT MENTIONED ON ANY AGGREGATOR SITES IN T&C WHICH IS CONVENIENT*** Note to self - do not use the cheapest, or cheaper option on anything from now on, and note to the company, what a scam, and people are realising this as you publicise reviews from TrustPilot (7/10) and not TripAdvisor (2/5). Major note to self - Don't ever use this company again.