Got a great price on the car for 5 days rental, but then they sold me the most expensive insurance policy they offered saying I had to take it as I didn't have a credit card. End result the car hire cost 8 times more than it did at the time of booking. Turns out they actually had 2 cheaper policies they failed to mention that I could have also taken. I tried to complain but they basically said I was told about the other policies as they are on the website, even though I purchased the insurance in the branch. They refused to compromise. Worst car hire company I have ever dealt with and I will never deal with them again or recommend them to anyone. Terrible service and miss-sold insurance.
8 years ago
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