Absolutely stay away from renting with Easirent esspecially if you are travelling from Canada or USA and intend on using your credit card insurance.
I booked my reservation with the intention of using my credit card insurance like I always do and even received an email from the company confirming that I was able to do this.
When I arrived at the Edinburgh Airport location to collect the car I was told that I was unable to use my credit card insurance and I had to pay an extra 15 Dollars per day to bring down my liability and utilize their insurance. They told me that if I did not I would not be legal to drive the car! Even though a week before I was informed via email that in fact I would be covered and I even showed the email tot he staff on site. I spent over 1 hour arguing with staff until I gave up as they were not willing to help.
Once I went out to get the car, it was not even ready and was still being cleaned.
Absolutely horrible company and I will never rent with them again! Save yourself the hassle and go with a more reliable car rental company! Even now, when I contacted customer support, they are not interested in helping. Never Again....
8 years ago
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