Having hired from Easirent at Heathrow, I was already nervous about the company. While I waited a number of people were either walking out or getting into huge arguments with the staff about hidden charges, and various extras. But, I got my car and the car was ok. When I returned it, more of the same....but, the man who took the car checked it over and checked the fuel gauge and everything was fine. Then I checked my credit card statement a week later and they had kept 75 pounds from my fuel deposit, implying that I had left it empty, even though the man from the place confirmed it was full. And they didn't even tell me they did it...hoping I wouldn't notice. Still fighting to try and get the money back...shocking service.