I wanted to put 0 but there is no option for that. This is the worst hire company I have ever used. It was prigionaly booked through Eurocar who washed theire hands of the compliant. I picked up the car from gatwick, pulled out toward the roundabout, in the car for about 5 minues and the clutch went. I had to have a recovery sent to get me as i had to pull into a side road. I was then charged £1700 for misuse to the car which was taken from my card without prior warning or the option to get a quote. I have gone through all the comlaints prcedure that I can but to no avail. I will have to take this further myself through the courts. I under stand from a number of reviews i have read since that this is a common issie with easirent - but I had only checked the Eurocar reviews as thats who i booked with. Its a complete fraud to pay for their fleet. NEVER USE THIS COMPANY