WARNING ⚠️ ⚠️⚠️⚠️⚠️ DO NOT USE THIS COMPANY! Visited the Edinburgh Airport depot in May 2018. Total shambles from the start. Had to wait 1 hour for the shuttle bus. The agent, Craig, then gave me false information about my insurance cover. I was forced to pay £147 extra (which I later found out I didn’t need). There was no windscreen washer in the vehicle. I bought some fluid myself at a garage nearby...... only to find the washer unit was broken and it poured straight through on to the pavement. Graeme, the branch manager, was rude and totally unprofessional. I escalated a complaint and after 12 days, the Regional manager, Kevin, closed the case. Totally disgusted and I’m taking matters further with my Credit Card company and solicitor!