I had a meeting in BRIGHOUSE at 09:30 and had the car booked for 8am. I turned up at 8:10 and the car was not ready until 8:45 and when it was finally ready I was handed the keys with only 1/8 of a tanks in it so I had to stop and fuel up on the way making me even later. This was made harder to swallow after being hit with a £95 charge to my credit card for fuel bond. I put £25 into the tank and returned it with over 1/4 of a tank in it but no compensation for the additional payment made for the fuel. The car was filthy when I collected it to and had to stop and clean the inside of the windscreen so I could see to drive safely. I would not use this company again for hire of any vehicle. It was not cheap either as I had taken an executive car to cover it.