Booked a car with Easirent.com as required a car to go away to work for the week and I don’t have a credit card so I searched for car hire with debit card I read through their t&c’s and it said that to make a booking with out a credit card would need to either pay 500 deposit or take out additional insurance for 0 excess so I took this out thinking it was a good deal so I paid £93 for 7 days car hire plus £160 for zero excess insurance total £253 . Arrived to collect the car was a bit late as the address in Manchester is very difficult to find as no signage you have to go into a building and then they are tucked away in a cupboard. They said I had to pass credit check and verification of address they were unable to match my address and didn’t pass credit check when I asked for the details of credit check they refused to give them so breaking the law there. Also when I asked about all the money I paid the manager of the branch (who was dressed in jogging bottoms and jumper) said it would take 1-2 days and I might lose about £30 for 3 days hire. So 3 days later phoned the head office who said that this info was incorrect and I would only get £134 back but she didn’t know when also wouldn’t provide credit check info and when I asked for her name she said this is head office Liverpool I said what’s is your name and she terminated the call mid sentence - disgusting service they stole £140 off of me and I received nothing in return. PLEASE DO NOT EVER USE THIS COMPANY THEY ARE ROBBING INNOCENT PEOPLE OF MONEY also I can’t find a limited company number for them so question whether they are even a legitimate as they make out.