Applied £1,250 x 2 = £2,500 to my card post hire. Apparently an 'error'. Rude call centre man grudgingly said he'd remove. But it would take TEN DAYS! No credit on card and worry I was being defrauded. 4 weeks later still one amount of £1,250 on my card PLUS two fraudulent purchases totalling £900 from someone using same card details on online shop. Bank now investigating a fraud. Woman at Easirent call centre very rude when I called to ask for the remaining £1,250 false transaction to be removed. She actually hung up in me and abused me. I was so worried about their having dipped their hand into my account to the tune of this amount of money. Awful experience. Avoid them at all costs.